1. Introduction
Welcome to the MilaK website. These Terms & Conditions (“T&Cs”) apply to all users of our website and customers who purchase products from MilaK. By accessing or using this website and/or placing an order, you agree to be bound by these T&Cs.
2. Company Information
MilaK is a brand owned by GoFitt Ltd, a company registered in the United Kingdom.
3. Product Information
- All MilaK products are formulated using precision-fermented proteins and other functional ingredients.
- Products are intended for general wellness use and are not intended to diagnose, treat, cure, or prevent any disease.
- Information on the website is for educational purposes only and does not constitute medical advice.
4. Ordering & Payment
- Orders are subject to acceptance and availability.
- Prices are listed in GBP and include VAT (where applicable).
- We accept major credit/debit cards and other secure payment methods.
- MilaK reserves the right to refuse or cancel orders at its discretion.
5. Shipping & Delivery
- We aim to dispatch all orders within 2–3 working days.
- Delivery timeframes vary by location; standard UK shipping is typically 3–5 working days.
- MilaK is not liable for delays due to courier or customs issues.
6. Returns & Refunds
- You may return unopened, unused items within 14 days of delivery for a full refund (excluding original shipping).
- To initiate a return, please contact info@milak.uk with your order number and reason for return.
- Opened products are non-refundable due to health and safety standards, unless defective.
7. Subscription Terms (if applicable)
- Subscriptions are billed at the interval selected at checkout.
- You may pause, skip, or cancel your subscription at any time via your account or by contacting us.
- Changes must be made at least 48 hours before the next billing cycle.
8. Intellectual Property
All content on this site — including product names, logos, designs, text, and imagery — is the intellectual property of MilaK and may not be used without written permission.
9. Health Disclaimer
- Always consult your doctor before starting any new supplement.
- Our products are not suitable for those under 18, pregnant or breastfeeding women, unless under medical supervision.
- Informed-Sport certification (where applicable) applies only to certified batches and should be verified before use by professional athletes.
10. Privacy & Data Protection
Please refer to our Privacy Policy to understand how we collect, use, and store your personal information in accordance with UK GDPR.
11. Limitation of Liability
MilaK will not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
12. Governing Law
These T&Cs are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
13. Changes to These Terms
We reserve the right to update these T&Cs at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.
