Privacy Policy

Effective Date: 1st May 2025

At MilaK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase products, or engage with our services.

By using milak.uk you agree to the terms of this policy.

1. Who We Are

MilaK is a UK-based health and wellness brand focused on next-generation, science-led protein supplements.
MilaK is a trading name of GoFitt, registered in the UK, Company No:15253552

For data protection purposes, we are the Data Controller of your personal information.

2. What Information We Collect

We may collect and process the following data:

• Personal Identification Data:Name, email address, phone number
• Payment & Billing Info:Shipping address, billing address, payment method (handled securely via Stripe, Shopify, or other processor — we do not store full card data)
• Account Info:Login credentials if you register on our site
• Marketing Preferences
• Device & Browsing Data:IP address, browser type, time zone, and usage data via cookies or analytics tools (e.g. Google Analytics, Meta Pixel)

3. How We Use Your Information

We use your data to:

• Fulfil and deliver your product orders
• Communicate order updates or support requests
• Send newsletters or promotional emails (only if you opt in)
• Improve website performance and user experience
• Comply with legal or tax obligations

4. Marketing & Communications

With your consent, we may send occasional marketing emails about:

• New product launches
• Offers and promotions
• Company updates and wellness content

You can opt out at any time using the unsubscribe link in any marketing email or by contacting us at info@milak.uk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and track website usage.

You can modify or disable cookie tracking via your browser settings. For detailed info, please refer to our [Cookie Policy].

6. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data:

• SSL encryption on all website transactions
• Secure third-party payment processors
• Restricted access to personal data internally

7. Third-Party Services

We may share your data with trusted partners for:

• Payment processing (e.g. Stripe, Shopify Payments)
• Order fulfilment
• Email marketing (e.g. Klaviyo or Mailchimp)
• Analytics and advertising (e.g. Google, Meta)

These partners are data processors and are contractually obligated to safeguard your data under UK GDPR standards.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to certain processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email us at: info@milak.uk

9. Data Retention

We retain your personal data only for as long as necessary to fulfil orders, provide support, and comply with legal or regulatory obligations.

10. Children’s Privacy

MilaK does not knowingly collect or store personal data from individuals under the age of 18.

11. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page, and your continued use of our services constitutes agreement to any revisions.

12. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact us at: info@milak.uk.

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